New to S2, need FM 34-20 and collection management info
I have recently been tasked the collection manager for an IBCT and I am trying to find information on how other BCTs have set up their SOPs for collections... particularly on the information gathering phase and the different types of collection management products/processes that are used.
Also, I have not been able to locate an elec. copy of an FM 34-20 online and I was wondering if anyone knew where I can access this online.
Anything would be helpful. Thanks.
Unfortunately, the urge to micromanage
Quote:
Originally Posted by
ODB
...I do not want you Monday morning quarterbacking my operations, I want to be able to use these assets to help drive my operations. I do not want my operations observed for all to see...Getting these assets to do what it is they do best is impossible.
and the strong belief that "all my subordinates use poor judgment" (i.e. they don't do the things the way I would do them...) cause that eye in the sky to be misused in the ways you state.
Those two syndromes, by the way are entirely different things -- but they do feed off each other in too many people who are old enough, experienced enough and who should be smart enough to not do those things.
I'm not sure it's impossible to change that but it will be difficult as long as the fail safe mentality isn't eliminated...
I'm sure there are really more good stories about
use of assets and lack of micromanagement than there are bad ones. I know that elimination of all bad things will never happen -- but I can hope for more and more good and less and less bad...
I'm too old to also work for it -- you guys will have to do that. ;)