David:

Too bad you can't get that Frontline episode. It was very good and covered several critical things.

One of the things it covered was what was described as American intel's tendency to disregard the real world in deference what comes in from an antenna, whether that antenna catches a drone video feed or a cell phone intercept. The program suggests this can result in a view of the world at considerable odds with reality which can result in some very bad things. Maybe it is part of the same phenomenon Bing West observed and what Mr. Turcan meant when he said there should be more soldiers looking at people's eyes with their eyes rather than looking at computer screens.