What year did that happen? We had a problem with our Glock 31s in that they would occasionally lock open after firing 2-3 rounds from a full magazine.
When we brought it to their attention they responded immediately by adding an additional coil to the magazine follower spring and giving us replacement springs for every magazine for free. That solved the problem. Everybody initially thought it was from not gripping the gun tight enough or properly, but it wasn't.
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