Tequila, thanks for the interesting post !

Damn, I'm glad it's Friday

What happened with Tom Waters IMO reflects the entire system since 1981. That's where my experiences started, and my regrets subsequently followed.

My 'Tom' said it best (every day for at least a year) regarding their hard core circa 1960's mentality towards 'all things new' when it comes to handling situations (not that they handled anything other than a keyboard).

Our situations resulted in more deaths, total lack of information, and just plain 'dead' information. When they did finally show, they were just a pain in the Alpha.

It seems the system is still broken but now contractually costs even more