That's a good point and you done good
and hopefully they learned the value of a thorough drill down to the basics without forgetting that you don't want to lose sight of the forest for the trees...Originally Posted by slapout9
...I did this at a workshop recently and people were surprised how useful at problem solving it can be when brought down to this level instead of just leaving it with broad general concepts (Strategic Level). No one ever told them to do this!
That, unfortunately, happens a lot, too.
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