for the answers. Part of the reason I was asking the question about what worked vs. why something worked gets to the heart of a bunch of talks Rob and I have had (along with others ) about training vs. education. I'm really glad Rob tossed that graphic up, but I would be a touch happier if I saw a QC feedback loop built right into it .

I'm still mulling stuff over in all of this, but I must say that i am really glad to see all of the debate coming out !

Cheers,

Marc