When I read this passage I stopped and AFAIK this has not been in the public domain before:
The result was a thankful population and, because “for the Taleban, losing people is not an issue but losing face is very important”, 400 Taleban defectors.
There are other comments on this operation, mainly background on the commanders influence approach:http://www.scotsman.com/news/uk/mini...eral_1_2057051 and http://www.scotsman.com/news/kenny_f...arts_1_1362194