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New to S2, need FM 34-20 and collection management info
I have recently been tasked the collection manager for an IBCT and I am trying to find information on how other BCTs have set up their SOPs for collections... particularly on the information gathering phase and the different types of collection management products/processes that are used.
Also, I have not been able to locate an elec. copy of an FM 34-20 online and I was wondering if anyone knew where I can access this online.
Anything would be helpful. Thanks.
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