this last part in bold... All actors are rational and predictable so long as you are able to understand their frames of reference regarding reasonable and acceptable... now in this case getting that nut cracked is really really hard . I just think we too often ascribe crazy or irrational to behavior/decisions we don't understand... as if they are un-understandable as opposed to lacking the right decision framework to understand/predict...
I am officially off my soapbox
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