In current operations (e.g., Afghanistan and Haiti), the Canadian Forces (CF) are expected to work more closely than in the past with a number of diverse civilian (“public”) organizations, including Non-Governmental Organizations (NGOs), International Organizations (IOs), Other Governmental Departments (OGDs), local populations, and the media. However, the CF’s history of working with, for example, NGOs, has been limited and may pose challenges to collaboration (Leslie, Gizewski, & Rostek, 2008).
The purpose of this study was to 1) further understand the core issues that help or hinder civil-military collaboration, specifically involving the CF, NGOs, IOs, Afghan nationals, and the media, and 2) highlight recommendations for potential training and education for effective civil-military collaboration in the public domain. A number of subject matter experts (SMEs), representing diverse organizations and entities, both military (CF) and civilian (NGOs, IOs, Afghan nationals, the media), were consulted to elicit first-hand accounts of collaboration efforts in theatre.
Results indicated that the CF did not effectively acknowledge their counterpart’s expertise and experience and that the CF should refrain from “taking charge” and telling others how to do their job. Civilian participants said that the CF had open dialogue and that CF leaders were good at engaging, but that the CF could engage more with civilians and civil organizations given the challenges faced by civilians in navigating the military system and CF ommunication channels. Military and civilian participants said that one strategy to facilitate collaboration was to build positive relationships. However, civilian SMEs thought that the military overstepped its jurisdiction and that roles and responsibilities needed to be clearly established.
NGO or IO adherence to the principle of neutrality varied across organizations and this had potential negative ramifications for the ability of some organizations to operate safely in non-permissive environments. Participants included both negative and positive perceptions about one another. Stereotype reduction occurred following contact with one another and after learning about another organization’s values, intentions, and operational objectives and goals.
Afghan nationals provided examples of CF trust violations that may turn the local population against them. Overall, participants argued that there was a general lack of knowledge regarding the contemporary operating theatre and the multiple players involved. Gaining knowledge of potential collaboration counterparts was the core recommendation for future training and education to support civil-military collaboration in a comprehensive operating context, including the public domain, and this training and education needs to be fully integrated.
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