I'm sure that there are a great many mediocre educational experiences, and a great many students who feel that they didn't get what they wanted out of their education. However, Norfolk, in general I just don't agree.

I think, in general, we do a better job now of teaching undergraduates than we did 25 years ago when I was studying for my BA. As I've said before, the students I see are bright, motivated, frequently bi- or trilingual, plugged in, and generally kick ass (in an academic sense, of course). They've also got access to information that was beyond our wildest dreams in the pre-web days.