In the Rwandan context it was exactly that--30 years stated policy reinforced with IO including a heavy dose of PSYOPS.These folk didn't kill other folk because of a couple of broadcasts. They were basically invited to wipe out the "opposition" as part of a policy. They voted with machetes. That may be IO, but it's basically aligning IO with partly political broadcasts and not with - as you have usefully said, "Using information to support policy."
In the case of the Shia revolt--it was worse than useless as it sparked a reaction without providing needed support.
influencing will is the goal--breaking will may be the ultimate desired effect. Then again it may not be the immediate desired effect.
I will stick to what works, Wilf, in first hand experience.
Tom
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