Let me begin by saying I'm a "dirty" contractor, and I needed a couple of weeks before I could come to grips with the title.

My last four years on active duty (recently retired) were spent in two different HQs that were heavily populated with civilian employees (GS and contractor), and I have a few relevant observations...

1. The vast majority of individuals in both groups come to work wanting to do a good job. They are ready to implement guidance, but in many cases are undersupervised by "greens suits" because they are either uncomfortable giving orders to civilians or they don't understand the civilian's role as direct support to the organizational mission.

2. As a rule, contract employees are more responsive because they have far less job security and the customer is always right. Note: This can be both good and bad (sometimes a young major could benefit from listening carefully to a retired LTC).

3. HQs usually prefer the contractor route because its much easier to hire and fire a contractor than it is to get an authorized TDA position. However, this well will dry up when supplementals go away.

4. When a GS is acting like a "toad in the road" its often because they are convinced it is the "right" thing to do. Note: Not condoning, just making the point that its not always because they hate change.

5. The world of the largely civilian work force is here to stay. No way to turn this ship around in the midst of current committments. It is better to stop the customary complaining (I was guilty once as well) about the lazy GS and dirty contractor, and go about the business of leading the non-uniform work force.