Quote Originally Posted by burkestar View Post
Are system dynamics models, influence diagrams or concept maps actually used? I can definitely see the use for design (a picture speaks a thousand words), but how does this translate into planning?

I guess drilling-down on the subissues involved (like brainstorming approaches to busting xenophobia suggested by MikeF) is the next step. Would Col Jones's "so what?" translate into some form of action items? How would all this knowledge be captured?

v/r
- Dustin
For us this whole design process has been about devloping understanding. The diagrams are more for the team than they are for briefing. We understand what they mean but passing that on is difficult. Our key outputs have been a written design narrative (an articulation of the journey we undertook) and a design concept that supposedly a plans team can read and then get on with (I'm yet to be convinced of this aspect).