To effectively learn from the lessons of Mumbai, police leaders must ask themselves these questions:
How effectively can your agency’s personnel observe, record, collect, process, interpret, and share suspicious preoperational terrorist activity?
How efficiently could your communications (9-1-1) center process the volume of phone calls, and what is the realistic communication and interaction between police, fire, and emergency medical services (EMS) under these circumstances?
How does your communications center relay real-time tactical information to your intelligence/fusion center?
How will your intelligence/fusion center relay actionable intelligence to the field commanders from police, fire, and EMS?
What response capability do you have from a regional perspective? Does your current response protocol involve only SWAT/tactical teams? Does your multiagency response protocol involve multiple venues in a coordinated attack?
How will the fire and emergency medical services react when facing an armed threat as well as active fires and wounded victims?
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